Frequently asked questions

Yes. Most products can be resized as long as the geometry remains feasible for 3D printing. Send your dimensions and intended use and Coaxis will confirm what is possible.

Yes. You can request a custom design service. From your reference and dimensions, Coaxis builds the 3D model and produces the part.

Yes. The Custom Design service handles the entire modeling process from your sketch, photo or sample part.

Yes. Logos can be embossed, engraved or printed on selected products. Send the logo file and we will confirm placement and finish.

Each product lists the materials available. For custom parts, Coaxis recommends the best material based on the intended use and forces involved.

Yes. Each product is available in a defined color palette. For special colors, send your request and we will check availability.

PLA and Matte PLA are common for desk accessories. PETG is recommended for stands and parts under stress. Coaxis recommends the best fit per use case.

For typical office and accessory use, yes. For mechanical or technical use, Coaxis selects materials and orientations to meet the requirements.

Yes. STL and STEP files are accepted. We perform a feasibility check before quoting to confirm dimensions, wall thickness and orientation.

There is no minimum order for catalog items. For corporate or branded items the minimum varies and is confirmed during the quote.

Yes. The Small Batch Production service is designed for repeatable corporate and retail orders, with a quality check on each piece.

Most catalog items take 2 to 7 business days. Custom designs and batches receive a specific timeline during the quote.

Yes. Coaxis ships across the country. Costs and delivery times are confirmed during the quote.

Contact Coaxis with photos within 7 days of delivery. We will replace damaged products and review packaging when needed.